CSS Image Gallery Support Product Page

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Please help...

Asked 14 Nov 2007 01:53:54
1
has this question
14 Nov 2007 01:53:54 Bill Cooper posted:
I purchased the CSS Image Gallery extension through Paypal, and I received the electronic receipt from Paypal with the Transaction ID, and Product ID Number within moments.
Unfortunately, my account in the DMXZone shows no evidence that I did so.

On the extension page, it still says "purchase" and in MyDMXzone, all related tabs express "no postings found".

I will provide any proof of purchase info you require.

Please help asap, and help restore my good faith in your organization.

Thank You,

Bill Cooper

Replies

Replied 14 Nov 2007 02:06:46
14 Nov 2007 02:06:46 Mike Hicks replied:
I just ordered CSS also and haven't received it in a timely manner either. It is probably just taking a bit more time than usual. George is pretty prompt in getting orders filled. I am sure it will be finished soon! Be patient.

Shadow
Replied 14 Nov 2007 02:39:11
14 Nov 2007 02:39:11 Bill Cooper replied:
Shadow,

This is my first purchase in the zone, and it's been a couple of hours, so I "thought" since it was an electronic transaction, that everything moved at the speed of electrons.
I wasn't aware that George fulfilled the orders as they came in.

Thanks
Replied 14 Nov 2007 18:26:49
14 Nov 2007 18:26:49 George Petrov replied:
Hi Mike and Bill,

All our sales and notifications go completely automatically - so when you pay with PayPal it should be processed right away (thank god I'm not doing that manually!)

However seems that PayPal sometimes is having trouble, when lots of sales come in - and forgets to notify us about a few.
So those "forgotten"ones I need to do by hand indeed.

I've found and processed yours now - so you should be able to download the product now.

If somebody else is having delays - just mail me with your transaction id and I will authorize you directly.

So sorry for the delay guys!

Greetings,
George

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George Petrov - Founder of the Dynamic Zones
DMXzone.com, FWzone.net, FLzone.net, CFzone.net,
DNzone.com, FlashFiles.nl
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Replied 14 Nov 2007 19:23:45
14 Nov 2007 19:23:45 Mike Hicks replied:
Thanks George - First Class service as always!

Shadow
Replied 15 Nov 2007 00:54:16
15 Nov 2007 00:54:16 Bill Cooper replied:
Thanks George <img src=../images/dmxzone/forum/icon_smile.gif border=0 align=middle>

See you on the boards!

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