Facebook Fan Page Support Product Page

Not a problem

get an SSL error on my facebook fan page tab

Reported 21 Jun 2012 13:49:37
1
has this problem
21 Jun 2012 13:49:37 Gaston Castagnet posted:
Hi, I bought the extension Facebook Fan Page.

I have followed the video and read the manual but I get an SSL error on my facebook fan page tab.

I don't have a SSL server, but in the video say that its not a problem, and not figure in the extension requeriment page.

So what happen?,
why can not see the tab on my facebook page?
is that i don't have a SSL?

https://www.facebook.com/pages/Portal-de-Guemes/149444708467481?sk=app_291458227599970
GET: Error 107 (net::ERR_SSL_PROTOCOL_ERROR): Error de protocolo SSL

Thank you for your help
g

Replies

Replied 22 Jun 2012 08:00:03
22 Jun 2012 08:00:03 Vulcho Vulev replied:
Hello Goston.

Please take a look at page 17 from the product manual.
Did you filled the Secure Page Tab?

Regards: Vulcho.
Replied 22 Jun 2012 13:42:44
22 Jun 2012 13:42:44 Gaston Castagnet replied:
Hi Vulcho!

Yes i filled the secure page tab with:
www.lacumbrecita.gob.ar/FBK/index.php

but I don't have a SSL server; in the video say that its not a problem, and not figure in the extension requeriment page.

then try leaving field blank but got the same result

Thank you for your help
g


Replied 25 Jun 2012 06:47:30
25 Jun 2012 06:47:30 Teodor Kuduschiev replied:
Hello Gaston,

Unfortunately Facebook added SSL as a requirement for the Tabs/Apps.

Replied 25 Jun 2012 12:13:17
25 Jun 2012 12:13:17 Gaston Castagnet replied:
I don't have a SSL Server. Why is not figure in the extension requeriment page. I'm sorry but i want my money back. Thank you.
g
Replied 25 Jun 2012 12:50:01
25 Jun 2012 12:50:01 Teodor Kuduschiev replied:
Unfortunately it is not a requirement of the extension to have an SSL server.

This is a requirement of Facebook in order to use your APP on Facebook.
Replied 25 Jun 2012 12:58:27
25 Jun 2012 12:58:27 Gaston Castagnet replied:
ok but if it appears on the extension requirements I would not have bought.

also in the Facebook Fan Page video tutorial says it does not matter whether I have SSL server or not ...so i bought the extension

I would not buy it if the extension requirements include that restriction.

Replied 02 Jul 2012 12:09:31
02 Jul 2012 12:09:31 Vulcho Vulev replied:
Hello Gaston.

In the time we developed the product the SSL certificates was an optional requirement for users that preffer secure browsing. Now days having such certificate is a must with the latest facebook application development requirements. Even if you don't use our extension for developing facebook fan pages , you will need such certificate on your server if you are planing to run any applications on Facebook.

Best regards: Vulcho.
Replied 04 Jul 2012 12:07:17
04 Jul 2012 12:07:17 Gaston Castagnet replied:
Vulcho, have or not SSL server is my problem.

Here the discucion is another, I bought a product that in his requeriment does not include this restriction, and in the extension video tutorial says it does not matter. I trusted in your company.

No problem keep the money, now i know wich is the client politics of DMX Zone.

Bye

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